Q. What is your shipping policy post Brexit for the EU and Northern Ireland?
A. I do not charge you VAT. When you receive your parcel you may be charged VAT at the point of delivery. You may also have to pay a handling charge and a customs' fee.I am afraid that this is completely out of my control and it is not my responsibility. I understand that this only applies to orders of over €150 but you may like to check if this is correct in your country before placing an order.
Q. Can you create a map scarf to my specifications?
A. Of course, we love commissions. I have a large stock of vintage maps so chances are I will be able to find the area you would like and if not I can source one. We have a set up fee of around £35 on top of the scarf price itself, this is to create the new design for you. Contact me by email or phone to find out more.
Q. The item I am purchasing is a gift, can you giftwrap it?
A. Not a problem! Our silk map scarves come in a gift box, if you are purchasing one of our other products just Contact me and I will wrap your item.
Q. How long do your items take to ship?
A. If the items are in stock then about 7 days for the UK and 14 days for Europe and the rest of the world. If a fabric isn't in stock and is on order you will be notified when we receive your order. We have been experiencing an increase in delays with current events.
Q. Where are you stocked?
A. My products are stocked all over the UK (and even farther flung!) for a full list of stockists feel free to Contact me.
Q. Where are your products made?
A. Our City on Cloth scarves are designed by me, and printed in Macclesfield. Everything else is made by me in my studio in Liverpool.